How to Update Mobile Number in Emirates ID

How To Update Mobile Number In Emirates Id

Introdction

In today’s world, mobile phones have become an essential part of our daily lives. They are not just a means of communication but are also linked to various government services, such as your Emirates ID in the UAE. If your mobile number has changed, updating it in your Emirates ID is necessary for receiving vital updates and services. Here’s a comprehensive guide on how to update your mobile number in Emirates ID, ensuring your contact information is up-to-date.

Why Is It Important to Update Your Mobile Number in Emirates ID?

Updating your mobile number in the Emirates ID ensures that you continue to receive essential notifications, OTPs (One-Time Passwords), and updates from government agencies. This includes information from services like the Emirates Identity Authority, healthcare updates, and any security verification processes. Additionally, ensuring your contact information is accurate avoids issues with online government portals, banking services, and various other official services linked to your Emirates ID.

How To Update Your Mobile Number in Emirates ID

Updating your mobile number in your Emirates ID can be done easily through several methods. The most efficient way is by visiting the official Emirates Identity Authority website or using their mobile application. Below are the steps you can follow to successfully update your mobile number.

Step-by-Step Instructions

Visit the Official Website or App
Begin by visiting the Emirates Identity Authority website or downloading the Emirates ID app from the App Store (for iOS users) or Google Play Store (for Android users). Make sure you have your Emirates ID number and the new mobile number you wish to update.

Log Into Your Account
Once you are on the website or app, log in to your account using your Emirates ID number, and your existing mobile number (or other available authentication methods, such as a password or OTP).

Navigate to the Mobile Number Update Section
After logging in, navigate to the ‘Profile’ or ‘Personal Information’ section of the dashboard. Here you will find the option to update your mobile number.

Enter Your New Mobile Number
In the update section, enter your new mobile number. How To Update Mobile Number In Emirates Id Be sure to double-check the number to ensure it is accurate, as you will receive a verification OTP on this number.

Verify the New Mobile Number
Once you enter your new number, the system will send an OTP to the provided mobile number. Enter this OTP to verify the number. This ensures that the number belongs to you and is active.

Complete the Update
After the verification, your mobile number will be successfully updated in the Emirates ID system. You will receive a confirmation message, and your new number will now be linked to your Emirates ID for all future notifications.

Common Issues and How to Resolve Them

Although updating your mobile number is usually straightforward, there can be some issues that users face. Below are common problems and their solutions:

Incorrect OTP or No OTP Received
If you did not receive the OTP, make sure that the mobile number you entered is correct and that your phone has network coverage. Also, check if your mobile number is linked to a valid UAE telecom provider.

Expired Verification Link
Sometimes, the verification OTP or link may expire. If this happens, you will need to request a new OTP or verification link and complete the process again.

Account Login Issues
If you’re unable to log in to the Emirates Identity Authority website or app, ensure that you are entering the correct Emirates ID number and that your internet connection is stable. Try resetting your password or using the alternative login method.

Key Points To Remember

You can update your mobile number online or via the Emirates ID app.
The update process is free of charge.
Ensure that your new mobile number is accurate to avoid receiving erroneous notifications.
You may need to provide an OTP for verification during the update process.

FAQs

1. How often can I update my mobile number in Emirates ID?

You can update your mobile number as many times as necessary, provided that the update is done through the official channels.

2. What should I do if I cannot receive the OTP to update my mobile number?

If you are not receiving the OTP, check that your phone number is entered correctly and that your phone has network coverage. You can also request a new OTP.